BUYER RESOURCES
How should natural stone lighting be cleaned and cared for?
Use a dry, soft cloth for routine care and avoid acidic cleaners. Natural alabaster, travertine and marble vary in tone, texture and veining. Product photographs show the design; they do not promise an identical stone pattern on every piece.
| Situation | Recommended next step |
|---|---|
| Routine dusting | Use a dry, soft cloth |
| Choosing a cleaner | Avoid acidic cleaners |
| A mark or damaged surface | Send the model and photographs to Eva |
| Planning a new installation | Confirm the model specification and IP rating |
Routine care
Gently wipe the stone with a dry, soft cloth. Avoid acidic cleaners. If the surface is stained or damaged, contact Eva with the model and clear photographs before trying a different cleaning or repair method.
Expect natural variation
Each stone has its own texture and veining. For a new order, assess the material with a sample and discuss the desired appearance before confirming the specification. Do not expect every finished piece to copy the photograph exactly.
Keep care separate from installation suitability
A cleaning recommendation does not establish suitability for wet areas or outdoor use. Check the selected model’s specification and IP rating with the team rather than applying one rating to the entire collection.
Questions from buyers
Will every lamp have the same stone pattern?
No. Natural stone varies. The photographs illustrate the design, while each finished piece has its own pattern.
Does this guide approve chemical cleaners or stone treatments?
No. This guide recommends a dry, soft cloth and avoiding acidic cleaners. Other cleaners, coatings and repair methods are not specified here.
Discuss your requirements with Eva
Send the model or reference, quantity and delivery country so we can review your enquiry.
Contact Eva ↗